Privacy Policy

Who we are

Haitron New Materials Technology (“Haitron”, “we”, “us”) operates haitronresin.com. We supply ion exchange resins and related technical information to industrial buyers worldwide. This policy explains what information we collect when you use our website or contact us, and how we use it.

Information we collect

When you submit an inquiry form or contact us by email, WhatsApp, or phone, we may collect your name, company, email address, phone number, application details, resin preferences, and project notes you choose to share. Our site may also collect standard technical data such as IP address, browser type, and pages visited through analytics tools.

How we use your information

We use contact and project details to respond to inquiries, prepare technical recommendations or quotations, and improve our website and customer support. We do not sell personal information. Analytics data helps us understand which pages are useful and where the site needs improvement.

Analytics and cookies

We use Google Analytics to measure site traffic. Google may set cookies or similar technologies as described in Google’s own policies. You can control cookies through your browser settings. Search Console verification tags may also be present so we can manage indexing in Google Search.

Sharing

We may share inquiry details with Haitron staff and trusted service providers who help us operate email, hosting, or analytics — only as needed to respond to your request or run the website. We may disclose information if required by law.

Data retention

Inquiry records are kept as long as needed for sales follow-up, technical support, and legitimate business records, then deleted or anonymized when no longer required.

Your choices

You may ask us to update or delete contact details you previously sent, or request a copy of the information we hold about your inquiry, by emailing the address listed on our Contact page. Marketing is not the primary purpose of this B2B site; we use your details mainly to answer project questions.

Contact

For privacy questions, contact Haitron via the email or WhatsApp channels shown on https://haitronresin.com/contact-us/. We may update this policy from time to time; the current version will always be published on this page.